Excellent customer service - our delivery instructions were adhered to and we received a telephone call to confirm when delivery would be made.
Very happy with the purchase, prompt delivery and customer service. We would definitely use this company again.
product easy to find, arrived on time, good service
Put my order in after 10pm and it arrived on the morning of the second day. As Gary Barlow would say " ABSOLUTELY FANTASTIC". The product I ordered was over ten pounds dearer elsewhere.
Ordered for a superQuilt and as promised arrived the next day.
I had some issue with a slight damge but it was duly addressed
Following the delivery of my panels I discovered that one of them had been damaged in transit. I contacted the customer services who immediately arranged for a replacement unit which arrived promptly. Very happy customer.
I bought some Velux duo blinds which are generally quite pricey. Brought it from the roofing superstore at a truly competitive price, it was speedily delivered too.
A company well trained and worth doing business with very good wishes to them
The website is very slick with good prices. Email notifi actions about delivery kept me informed and the delivery arrived at the specified time. What more can one ask for?
I ordered over the weekend the product was delivered monday,We were over the moon,with the product,well packaged.I even had a follow up call to see if everything was ok.Will defiantly use again.thanks guys
Roofing Superstore must be commended for their service, the price I paid for my loft insulation could not be found better anywhere, and the delivery speed was brilliant, communications during each stage filled me with confidence that I was dealing with a respected and well organised company, I wasn't wrong A★★★★★
There was a delay in delivering part of my order and when it finally arrived parts were so damaged I had to reject them. Hence a further delay before final delivery.
However, mistakes happen and I judge companies by how they respond. In this case the customer service (Chris) was excellent and the drivers were polite and helpful.
Chris Graham fand die Bewertung nützlich
We have used Roofing Superstore twice now and really cannot fault their service. Their staff are most helpful and accommodating and keep you informed throughout the whole process from order to delivery. Their prices are competitive and delivery is always super quick. Would not hesitate to recommend them and use them ourselves again.. and again.. and again..
I placed an order for 2 Velux windows for my flat roof via telephone. The sales assistant checked to see if they would be suitable for my purpose and the order was placed. The price was very good too! Unfortunately my roofer had already built the kerbs which meant that I could not use these windows and had to cancel the order the next day, which was a shame. Currently i am awaiting for the refund but do not have any issues with this as i understand the items need to be returned back to Velux.
I have no hesitation of coming back to order again from Roofing Superstore
Diese Bewertung wurde von ein Trustpilot Benutzer gemeldet, da andere Webseiten und Firmen genannt wurden..
Trustpilots Kundenservice ist nun dabei die Bewertung zu überprüfen.
Nach eingehender Überprüfung wird diese dann entweder gelöscht oder wieder auf Trustpilot veröffentlicht.
Hier können Sie mehr zu unseren Richtlinien lesen
Arrived on time and actually does fit and all additional replacement seals also in box - the post it note stuck to the window had become unattached so not sure if the window is actually the correct way round - suggest a more sticky post it!!
Have ordered a few times for Roofing Superstore, Items consistently fail to turn up on time and when you have a strict timetable to complete a job this makes for a complete nightmare. Roofing Superstore are cheaper, but perhaps could make sure items turn up on time for clients.
Ordered Monday arrived Tuesday/Wednesday, slight mishap on delivery as not advised two despatches so waited in all day for 2 rolls of tape! However, contacted them and they accepted error in communication AND apologised. They chased main order and confirmed next day delivery and contact details for carrier, Carrier phoned 1/2 hour before delivery - happy ending thank you. Unfortunately things will and do go wrong, it's how you deal with it that matters.
Using the website I went through the process of ordering a 20Kg tub of paint. When I attempted to pay for it my Credit Card was rejected - this has never happend before in the last 50 years ! I sent an email complaining. This elicited a prompt phone call to my home number. I was then able to order the same paint, supplied in four 5 Kg cans,
for £25 less using the same Credit Card that had previously been rejected ! This places a question mark over the on-line credit check procedures and on the pricing process for different size tins !
Competitive Lead price and good selection of Lead products. Easy to order through website, delivered promptly as per email confirmation. Really helpful, cheery delivery driver. Would use again
They promise and don't achieve but they do sort the mess out afterwards which is vaugley useful - even if you have had to buy elsewhere.
Thanks for your response. The sheet was delivered a day late, the fixings and the edging was delivered after the weekend once the job was basically complete. Therefore, it will require another visit to complete the job which is extra time/money.
Um als Firma zu antworten, melden Sie sich bitte in Ihrem Account an.