Lowcostholidays Bewertungen

Lowcostholidays Bewertungen

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Saved me £15 by telephoning them

I had a discount coupon, which wouldn't work, so I phoned them and they explained that it was for holiday bookings only, not hotels, but offered me an other code, saving me £15 off a great deal. Thanks
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Holidays from heaven

Low cost holidays provide an excellent service ensuring that the less we'll off hardworking population the chance to enjoy fantastic holidays in excellent locations in good quality accomadation I can't thank them enough. We have just come back from clube Praia de rocha excellent service,staff amazing, location spot on, beaches stunning!
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Very happy with the service provided.

Very happy with the service provided, quick and very helpful.
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EXCLUSIVE FLIGHTS... So Exclusive they don't exist!!

Booked with lowcostholidays in January on some of their 'EXLUSIVE FLIGHTS', expecting to be advised of airline and flight times when balance paid. With just over 5 weeks till departure I am being constantly fobbed off with them saying flights are booked and confirmed when there is no such airline as LCH and no flight times for the the flights I am supposedly booked on from the airport I should be flying from. Called their customer services to be told will be advised 12 weeks before which is when I paid the balance, which if I am correct I am travelling well within that date and still keep being passed from pillar to post with no joy. Not impressed just want to cancel and re book with a honest company.
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Brilliant, simple and does what it says - provides low cost holidays!

Online booking is simple, easy, clearly priced, lets you access reviews etc online and lets you create your perfect holiday to suit your budget.

Would reccomend to everyone. Also, sign up to emails as the lovely people send you frequent money off codes!

Also, when i have booked with LCH before (I am a returning customer!) and i have had any questions and called up, staff have been wonderful and lovely and brilliantly helpful!
Lowcostholidays

Antwort von Lowcostholidays

Hi Jemma,

Thank you for your review, we really value your feedback and find it useful for all our customers. We look forward to hearing from you again.

Kind regards
Jo
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LOW COST HOLIDAYS EVERY TIME

This is my third time of booking a holiday with Low Cost Holidays and have had a great time every holiday. Easy to process all in one go. Accomodations advertised and reviews checked all as advertised and found them to be clean and comfortable. Congratulations Low Cost Holdays, and thanks for the 10% discount.

John from Middlesbrough
Lowcostholidays

Antwort von Lowcostholidays

Hi John

Thank you for taking the time to give us your feedback and we are happy to hear of your continuous satisfaction with our holidays. We look forward to hearing about your next holiday soon!

Kind regards
Jo
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absolutely sensational, and brilliant

Amazing, katy from low cost holidays was lovely and very helpfull, she gave us the best deal, and I had the best first holiday in magaluf, I was in fantasy world for 10 days, amazing hotel, lovely people and a lovely country, what an amazing experience, I will give low cost holidays 10 out of 10 abosolutely sensational I will recommend it to every one I know, Because low cost holiday is the best, one again thank you very much for a wonderfull experience
Lowcostholidays

Antwort von Lowcostholidays

Hi Asab,

Thank you for the positive feedback on your experience, we are very happy to hear this and appreciate the time you have taken to let us know. We hope to hear about your next holiday experience with us soon!

Kind regards
Jo
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good and cheap in comparison to others but price shot up 250 quid once I reached the payment page'

I queried it on the phone and apparently it was down to Ryanair increasing their price because there weren't many seats left. So I suppose this wa s out of lowcostholidays hands. Was disappointing all the Same and was a struggle to find.
Lowcostholidays

Antwort von Lowcostholidays

Hi Julie,

Thank you for your feedback. Our website works through a live system and unfortunately prices fluctuate constantly - especially when it comes to flights. We apologise for the inconvenience and hope you have an enjoyable holiday. Please do not hesitate to contact us if you require any further assistance.

Kind regards
Jo
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Good service although one small hiccup caused us hassle we could have done without!

We looked online and found a holiday at a price we quite liked, we phoned an advisor who informed us the online package was risky as it offered no protection if individual services went wrong. I was a little suspicious but the price difference was fairly small so booked through the telephone advisor.
Unfortunately when we received the paperwork, I spotted a mistake for our meet and greet parking, it had been booked for 24 hours too early. I phoned and spoke to a new advisor (after holding for ages) and she assured me she had altered the booking and all would be fine.
When we arrived back at 1 a.m from a late flight with a 5 and 3 year old we were kept hanging around as the lady looked for our car and booking as the error had not been corrected and our car had been waiting for us the night before. A small mistake that could and should have been rectified when we informed them of it. We only paid for the meet and greet parking for the ease of travelling with the little ones, so quite annoying at the time.
Apart from that, they met all our expectations and we may or may not travel with them again in the future.
Lowcostholidays

Antwort von Lowcostholidays

Hi Kate

Thank you for your feedback and we are very sorry to hear about your meet and greet parking experience. If you would like us to look into this further please e-mail us with your booking reference to customerrelations@lowcostholidays.com for our team to further investigate what happened on your holiday.

Kind regards
Jo
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absolutely fantastic!!

I saw your advert on TV and thought I would have a look to see if you were indeed "low cost". You found my husband and I plus our young son, 8 nights at the Benelmadena Palace which was great! Flights with Norwegian, who were superb...and transfers for £660 all in, over the Easter holidays!! Genuinely fantastic price and a great holiday. Cannot fault anything at all !
Heartfelt thanks!
Mr and Mrs Cann
Lowcostholidays

Antwort von Lowcostholidays

Hi Mr and Mrs Cann

Thank you for your review and taking the time to tell us. We are happy to hear about your booking and holiday experience. We look forward to another review from your next holiday with us!

Kind regards
Jo
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Great value, easy to use & see resort details

Pricing here was better than anything else I found online. I like how you can see details of resorts without having to click on each one and leave the main page.
Lowcostholidays

Antwort von Lowcostholidays

Hi Jaime,

Thank you for your feedback we are happy to hear about your positive booking experience and wish you a lovely holiday.

Kind regards
Jo
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great value holiday but need to improve services

On the good side, the holiday was brilliant value for money and we have booked family holidays with locost several times. But this time I was overcharged and emails were ignored atfirst and when calling I was always in a lengthy queue at my expense. After I spoke to someone we were emailed a message to say there would be a refund, over £100, but never explained what had happened.
Also they have changed the way they use transfers from Arricife airport to resort. Lots of standing around waiting and poor customer service. Was much better with resort hoppa!
So, holiday great value but customer services lacking on this occasion, which is a shame as they have been great in the past!
Lowcostholidays

Antwort von Lowcostholidays

Hello

Thank you for your feedback. Could you please provide your booking reference so we can look into the services provided. Many thanks, Jo.
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Really easy, straightforward online booking process and competitive prices. Excellent.

Really easy, straightforward online booking process and competitive prices. Excellent
Lowcostholidays

Antwort von Lowcostholidays

Hi Alan

Thank you for your review, we really value all feedback from our customers. We hope you have an excellent holiday!

Kind regards
Jo
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No issues with booking holiday for 6 adults

Booked with lowcost for a week in Tenerife for 6 adults, easy to use website, good clear prices, chances to add on optional extras. Only downside was it wouldn't let me book online, and there was a promo code for buying online, so when I called to book, we couldn't get the extra discount.
Lowcostholidays

Antwort von Lowcostholidays

Hi Emma,

Thank you for your feedback and we apologise for the problems you experienced with booking online, we will look into this as we continuously check and update our systems to ensure a smooth booking process for all our customers.

Please do not hesitate to contact us should you need further assistance. We hope you have a lovely holiday in Tenerife.

Kind regards
Jo
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easy to understand website

I booked a holiday which was really easy and the instructions were clear but had a issue when getting to the end of my online booking where the website failed to take my payment after filling all the information in the relevant boxes and having to start again from the start on four occasions which was a pain so tried the next day and it finally worked, got great savings..
Lowcostholidays

Antwort von Lowcostholidays

Hi Neil

We are sorry to hear about the problems you experienced with your online booking and are happy that you got the holiday you wanted in the end. We do value all feedback and will investigate the website to ensure a smooth booking process for all of our customers.

Please do not hesitate to contact us should you need further assistance and we wish you a great holiday.

Kind regards
Jo
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easy to book

We booked holidays to Fuerteventura in May. The booking was very simple and straight forward, so far no problem.

Definitely will review after holiday which I hope will be also without problems and we will enjoy.
Lowcostholidays

Antwort von Lowcostholidays

Hi Hana

Thank you for your positive feedback regarding the booking process. Please do not hesitate to contact us should you need further assistance. We wish you a lovely holiday and look forward to hearing about it!

Kind regards
Jo
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Really great booking process from start to finish

Just returned from Mexico with Lowcostholidays- hotel amazing and very good value (couldn't find it cheaper anywhere else). Flights with Virgin were way less than other budget search engines- a great family holiday to remember. Will certainly book with Lowcostholidays again.
Lowcostholidays

Antwort von Lowcostholidays

Hi Damian,

Thank you for taking the time to give feedback on your holiday, we are happy to hear that you had a positive experience and look forward to hearing from you soon.

Kind regards, Jo.
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Brilliant Deal Again - Thank you

I've got to say I have checked out loads of on line offers and Low Cost Holidays is always the cheapest - we have used them for 2 holidays now. Thank you Lowcostholidays.
Lowcostholidays

Antwort von Lowcostholidays

Thank you Gillian, your feedback is very important to us and we wish you a lovely holiday. Kind regards, Jo.
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AMAZING!!

Looked at other websites for combined flight and hotel deals as well as looking for separate flights and hotel deals and "lowcostholidays' was by far the cheapest!! I would recommend this company, over any others I've used for holiday bookings so far.
Lowcostholidays

Antwort von Lowcostholidays

Hi Alice,

Thank you for your feedback and we are happy to hear that you had a positive booking experience with us. We offer the best deals on the market and are glad to hear you have benefited from this.

Please do not hesitate to contact us should you need further assistance. We hope you have a great holiday. Kind regards, Jo.
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excellent!!!

i originally booked with another company but when the confirmation email came in they charged us alot more then quoted, so straight away i started searching other websites and came across lowcost holidays, it was more than £200 cheaper for the same holiday on their website so obviously i cancelled my original booking and rebooked with lowcost holidays. we had a fantastic holiday with no problems, looking already for my next holiday !!! can't fault lowcost holidays and would definatly recommend this company for a fantastic lowcost holiday.
Lowcostholidays

Antwort von Lowcostholidays

Hi Amy,
I am glad to hear you have had a positive experience when booking your holiday through us. We take pride in offering the the lowest rates on the market whilst offering an excellent service to our customers.

We look forward to hearing from you soon.

Kind regards
Jo

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