LateRooms.com Bewertungen

LateRooms.com Bewertungen

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Value for money, friendly helpful staff, Clean & lovely breakfast!

6 of us stayed for 2 nights. We all had lovely clean rooms that were serviced. (even given triples when only doubles booked!) The staff were friendly, helpful & knowledgeable of the area. Hotel is only a £6 cab away for the city centre, And even though its on a main road we all found it quiet with no traffic noise. Has a lovely decking area, where we could've eaten breakfast (if it was warmer) Breakfast was great and a great price. Really happy with our stay- would definitely come again!!
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Don,t book anything with this company, they charge your Credit Card without permission!!

I cancelled a Hotel free of charge. After one week, they charged the full ammount
on my credit card. That is not correct. I did not get any answer from Late rooms and there is no interest
from this company to Pay me back my Money. This company is full of chaos!
People leaving the company and no boss or someone friendly to talk with.
So if you dont want any trouble, then dont book anything over Late rooms!
They only take your Money without permission to do so and dont work fair!
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haven't listen or said what i was advised at all

I made a booking clicked the advance payment had a phone call from star hotel in southampton alnd the lady was very rude and aggressive considering i am losing my grandad hence the reason for my book the hotel i do not wish to stay there if that is how u are treat over the phone the lady i first spoke to at laterooms.com was amazing said she was going to fix all of it explained she was very busy
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A proper English B and B!

For our anniversary, my husband had bought us tickets to Malvern theatre so we decided to stay over. We found this small hotel on Late Rooms and decided it suited our needs. It literally was a few hundred yards- even in 5inch heels- from the theatre, steps away from eateries and had the most amazing views.
Set at the bottom of the Malvern hills, it would also be ideal for ramblers/ walkers.
The owners were really friendly and welcoming and the room was lovely and clean. The bed was really comfortable and the tea making facilities were plentiful.
Breakfast the next morning was freshly cooked. There was lots of choice- cereal, fruit, cooked, toast and a lovely big pot of tea or coffee. The owner served us and was polite and helpful, giving us advice on where to walk that morning.
It brought back lovely memories of childhood holidays in B and Bs and really was the loveliest experience. We have already decided to book for September.
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Laterooms but not none bookable

Definately a service Iwould use again and again no nonesense straightfoward .
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Effortless experience

A very easy to use website that is full of all the information you will require, and unbeatable prices also.
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Arrived after a long and tiring journey to find No room at the Inn!

After a long and exhausting journey, we arrived to find that the hotel had no room for us. They claimed that they had not received the email booking, despite the room being booked 6 days earlier and confirmation email for booking being sent. Just disastrous ! Not an experience that I would recommend!
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Not so good, turned up only to find the room had been double booked!.

Arrived at Ibis after flying home from holiday to be told that although the hotel had been booked and paid for in advance there was no room available it had been double booked, after half an hour waiting we were taxied over to the Novotel where a room had been found for us, we were asked twice were we paying now or in the morning, I explained that I wouldn't be paying as had already paid Ibis after faxes and phone calls between both hotels were told that we wouldn't have to pay all in all not a very good experience when you are really tired and all that's needed is a bed for the night. Have always found Ibis excellent but this has put me off.
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Perfect

Excellent hosts, wonderful accommodation, superb breakfast, just what we needed after a long days walk
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Usual standards

Late rooms.com have done it again for me quick and easy.
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Couldn't be easier!

I have used Late Rooms on many occasions & on every one of them been completely satisfied with the service & rates given. On many occasions the hotels have been outstanding value for money.
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I'm a happy wanderer

I would definitely recommend late rooms.com to my friends. I look forward to usimg late rooms in the future
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Clean and comfortable; friendly owners too!

Mary & Steve did everything to make me feel comfortable. Clean room; good selection for breakfast. Not far from town centre. Absolutely ideal.
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wonderfully cared for

I found the whole booking such a pleasure. The hotel & resort was shown and prices and availability. Just before the day of departure there was a lovely reminder, with help in weather, maps and anything you might need. I just felt so looked after.
Only problem I had was that I thought the payment had gone through LateRooms and it was not, it is paid at the hotel.
Many thanks
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Not the hotel advertised!

This is the 2nd time this issue has occurred when using laterooms.com, so I feel compelled to warn others...

1. Reserve a nice hotel at a good rate in a convenient location.
2. Arrive at hotel to find that the hotel has over-booked its rooms and you are given no choice but be driven off in a mini-cab to an entirely different (& considerably inferior) hotel in a different part of town.
3. Have no rights or recourse until after the event and even then not without a load of hassle. The room is pre-paid and the front-desk staff entirely unsympathetic.

Be warned: use another site where this sharp (illegal?) practice isn't tolerated!
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one of the best hotels i have stayed at for price,food and comfort

After booking this hotel from laterooms.com i was greeted with a smile on my arrival and shown my way to a beautiful room with all the charm in such a lovely hotel. The food was beautiful and plentyfull, "more than i could eat i must say" the staff were friendly and polite and made us feel very welcome what ever our needs. All the comfort you could require all in a 300 year old building full of character and plenty of photos and artifacts to keep you wandering around looking at how time has changed but the building still looks the same. with the moors on the doorstep and in the middle of a main town in each direction i found this the perfect location to just relax and unwind in front of a lovely open fire....and to find that the gym and the hot tub was included in the prices was and even bigger bonus so i will recommend this hotel to anyone and will be planning another stay here very soon
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LateRooms.com should change their name to LateRoomsGoodService.com

My wife and I have used LateRooms.com on several occasions. We have always received excellent service. Given plenty of choice when searching for hotels and loads of information.
We highly recommend LateRooms.com to anyone.
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Credit card is not used for paying the hotel

I found the booking process straight forward. I filled in all of the credit card details, including the security code and assumed that that was it! On arrival at the hotel, I was aghast to discover that they wanted me to pay again (or so I thought). It turns out that the details on laterooms.com are not used to send money to the hotel. As I did not have enough money to pay 'at the door', it was all a bit embarrassing. Fortunately, the hotel reception were very nice about it and allowed me to pay later.

Please, laterooms.com, make it much clearer that the hotel needs paying on your arrival and that the details that we enter are not used to pay the hotels. Please save other people the embarrassment that I had.
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homely welcome awaits you

We were a late booking and enjoyed great value for money
We had a lovely stay in Huntly Arms .the room was spacious , bed comfy .The breakfast was very nice .The staff were very friendly and could not do enough to help .
The foyer very welcoming with an open fire, lounge very comfy .
we will return there .would say it should be rated higher than 2 star
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Not as good as other Quality Inns we have stayed at

The price offer was good and we thought it would be as nice as other Quality Inns we had stayed at. . However, although the linen was clean , the room was very tired looking and the walls were scuffed and chipped. The floor in the bathroom also looked dirty and the loo seat was damaged. This was very unhygienic and it put me off. The communal areas were also lacking, in that the place was tired and badly needed updating. There was a table in the dining room that was very dangerous and needed moving as it wobbled that much, someone's breakfast nearly landed in their lap.

Overall, I thought that it rather let the chain down and I shall not trust in future that Quality Inns are all of the same standard. Disapppointed.

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