drum-stop.co.uk Bewertungen

drum-stop.co.uk Bewertungen

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Bewertung von verifiziertem Kunden

Excellent serivce

Ordered a drum for my kit was dispatched the next day and delivered the following day. So delivery is very quick and I found the item to be reasonably priced
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Bewertung von verifiziertem Kunden

Quick, seamless

Very quick and smooth. Order despatched right away and arrived next day with DPD, who kindly confirmed day of delivery and then the hours of delivery in the morning.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks Charlie for the five stars!
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Bewertung von verifiziertem Kunden

friendly and efficient service

I mistakenly pre ordered an item, not realising that it wasn't in stock. If I'd realised I wouldn't have done it because I ended up waiting a long time. Anyway, the item was due in stock last week so I called to check despatch details and was told that there was still a delay with the product being delivered from the manufacturer
Drum Stop apologised for this and sent me a product of higher value than the one I ordered to make up for my inconvenience. They always make the effort to provide a good customer experience, which is why I shop from them for most of my drum gear.
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Bewertung von verifiziertem Kunden

Awesome sauce

Great service :) will be using again!
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Cheers Garrie for the five stars!
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Bewertung von verifiziertem Kunden

Great products, great prices, great service

Ordered off Drum Stop for the first time after searching on the internet; best choices of products and prices. Customer service brilliant; my first choice delayed by manufacturer so helped me chose alternative and sent next day as needed for a gig. Thanks so much, will shop here again.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks very much for the five stars!!
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Bewertung von verifiziertem Kunden

Excellent to deal with!

Great website, easy and clear to use. I have bought online and in store and would highly recommend them. Friendly, helpful and very knowledgeable staff.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks for the five stars Vincent!
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Bewertung von verifiziertem Kunden

These guys dont mess about.....!!!!!!!!! :D

Ordered a fab new Armory series Exterminator snare, great price, arrived the next day as specified, fab courier service gave me time of delivery via txt (between 12-1pm), arrived spot on, very impressed! Item was well packaged, no problems atall...............What are u waiting for peeps, order your stuff from Drum-Stop NOW!!! :D
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Cheers Steve for the five stars!!
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Bewertung von verifiziertem Kunden

Drum Stop are quick, efficient and extremely helpful.

I always buy the best, this includes my drum kit and all its hardware. So it follows that if you want and get the best, you always go to the best. This without a shadow of a doubt is "Drum Stop". Well done Guys & Girls keep up your excellent work. If I need anything you are the main men!!!!
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Cheers Ian for the five stars!!
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Bewertung von verifiziertem Kunden

My New brushes made me .....

Very happy, good site with best price and service. Delivery was a couple of days and the items were well packed.
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Bewertung von verifiziertem Kunden

Delivered as ordered in good time, at a good price

Easy to deal with. I got what I wanted very quickly and at the best price I could find.

Extras I asked for were no problem and I didn't encounter the 'hard sell' approach when I changed my mind about an item.

Thoroughly satisfactory.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Cheers for the five stars Dave!
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Bewertung von verifiziertem Kunden

great service buy all your drum gear here!

Bought a much needed snare head and 4 packs of sticks at a very reasonable price,came well packed in a day! Know where I'm going in the future,well done guys,you've just got another loyal customer!
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks for the five stars Michael!!
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Bewertung von verifiziertem Kunden

Great products, great price, quick delivery

Very happy with all aspects of the service, thanks!
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Andrew thanks for the five stars!!
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Bewertung von verifiziertem Kunden

Friendly, helpful and fast

Drum-stop were friendly and efficient. They double checked the item was in stock and ready to dispatch whilst I was on the phone. They sent a confimatory e-mail immediately and the next morning a text and e-mail was sent stating the one-hour time slot for delivery. It arrived promptly and so the whole process was complete within 20 hours. Excellent service.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks for the five stars John!
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Bewertung von verifiziertem Kunden

Easy-Peesey!

Being a semi-pro drummer living in Somerset isn't easy if you want to buy drum bits.........Even the county town of Taunton is bereft of a retailer of drum sundries. Having tried several other on-line suppliers, all of whom have let me down, mainly with the supply process, I found Drum Stop several years ago.
Their range of stock is very comprehensive, with prices being competitive....and, most importantly, delivery of purchases has so far been excellent.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Geoff thanks for the five stars!!
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Bewertung von verifiziertem Kunden

Exceptional service and delivery, including accurate prediction of time of delivery!

Very good service, delivery and product. Product description on website was very good and accurate. Trustworthy site!
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks for the five stars Barry!
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Bewertung von verifiziertem Kunden

genuinely friendly, helpful and professional

Very friendly, helpful staff, great for a beginner like myself. They were patient and kind with me and able to suggest the best product for my 12 yr old because I know nothing about drumming. The website is easy to use, I even ordered without calling for help last time - yea! Thank you for all your kind help.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Katrina thank you for the five stars!
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Bewertung von verifiziertem Kunden

Excellent site and delivery was also excellent

This suppliers site was great and delivery was excellent.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks for the five stars John!!
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Bewertung von verifiziertem Kunden

Hassle.

I first ordered a Remo Powerstroke Pro 22" bass drum head. This arrived in acceptable time, however the box said Evans on the front, with a label saying 20" EMAD. Why? I was so close to returning it when I decided to open it up, discovering the Remo head inside. This was both frustrating and confusing, as there was no letter with the package to apologise for the packaging, or even the correct label on the front of the box.

I then purchased a Evans Double Pedal impact pad several days later, an email then followed that (Thursday) evening thanking me for my purchase and informing me that my delivery will be with me within 1-2 working days. I was expecting the package on Saturday, but never recieved an email telling me it had been dispatched. Obviously I was confused and this made me slightly angry. I never received an email. All of a sudden the package came through my letter box on Tuesday. 4 working days?! Not a single email?!

Not a good experience. However, I am happy with my products.
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Hi Matthew i just wanted to say that we are very sorry to have caused you such confusion and upset. We very often DOUBLE BOX our large drum heads to assist in protection in transit. The Head was just outer boxed with another spare head box and your original order was inside in its original box. I'm sorry that caused you some confusion it was never meant to and only a precautionary measure to protect a somewhat delicate item. With regards the Missing email? I am not sure what happened there as like you say you did get the first one and our system only picks up the one email from the original order. Maybe your Spam Filter? Anyhow the original Dispatch time was quoted as 1 - 2 Working Days, which means it was Dispatched the very next day the Thursday (after the order was placed Wednesday). We also emailed you as the item was dispatched to say it was going out by Royal Mail which can sometimes take 2 - 3 days as Royal Mail are out of our hands on their delivery times. Im afraid we can't really improve this service in which we seem to have delivered on time as promised and the item was securely protected fit for transit of a delicate item. I can only apologise for you finding this upsetting and Hassle Like. We assure you this was not our intention and always strive to give the best service. Im only sorry you felt disappointed. Many Thanks Emma Goss
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Bewertung von verifiziertem Kunden

Fantastic service

Very friendly and a super quick next day delivery and at a good price. Perfect!
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks Alison for the five stars!!
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Bewertung von verifiziertem Kunden

Great service

I would recommend drum stop to anyone wanting but drum gear. I ordered a set of Mapex drum cases, after searching the web drum stop were the cheapest. After placing my order the cases were with me in a couple of days well packaged
www.drum-stop.co.uk

Antwort von www.drum-stop.co.uk

Thanks for the five stars Alan!

www.drum-stop.co.uk Details

Lowest Prices Online & Price Match Promise

At Drum Stop we’re committed to offering top class service and genuine value for money both in our store and on our website. We know that price is important to our customers, so we actively monitor the prices offered by our competitors and adjust our own pricing accordingly. We want to be the first place our customers come to for all their Drumming Equipment that’s why we guarantee not to be beaten on price by our major competitors, Get In touch for your Personal Price Match Promise.

Free Shipping Over £150

Like to make sure that our prices for the products we offer are as competitive as possible. The price you see is the price of the Item you are looking at. Most Items have Shipping Costs attached to them which will be shown separately when you buy the item, as we think it is important that the price does not reflect an inflated price to Cover the Costs of "FREE SHIPPING". We want to be as honest as possible and that is why we believe that adding a shipping cost per item is the best way to do this. This Shipping Cost also ensures that your products are insured during transit and all courier despatched items are trackable online. Where an item or a Multiple Purchase exceeds the value of £150, we have added FREE SHIPPING to that delivery. This is by no means a way to "Hide" an inflated price, but as a goodwill gesture for your high value purchase with Drum Stop. These orders will also be Insured during transit "FREE OF CHARGE" at Drum Stop's Cost if sent by Courier. They will also be trackable online as normal.

Order Tracking & Simple Returns

We think it is important that your larger, higher priced items are tracked from leaving us to landing at your doorstep, that is why all our courier deliveries are sent with DPD and include an online tracking service which emails you a one hour time slot for your delivery. This service also offers a Text Notification service giving you updates straight to your mobile phone on the day of delivery. This system is so clever that it will give you a one hour time slot for your delivery so that you only have to wait in for a short period of time and should that time not be suitable you can simply text back and change the delivery day. Always make sure you leave a mobile no. on your order so we can add the text notification service. Should there be a problem with your order or you need to return the item for some reason, our “So Simple Returns” procedure makes it very easy to do, just check out the Returns Policy at the Bottom of the Home Page.

100% Secure Shopping Guranteed

When Ordering from our website you can be assured that your transaction is 100% safe and secure and that your details will be safe at all times. You Can pay securely Online using your Credit or Debit Card using Visa, Visa Electron, Mastercard, Maestro, Solo and Visa Debit through Sage Pay Secure Online Payment Processing System or by using your Pay Pal Account if you have one. Card Details will at no point be collected by Drum Stop. All transaction information passed between merchant sites and the Sage Pay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted. You can be completely secure in the knowledge that nothing you pass to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. DRUM STOP LIMITED is also enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe. You can see the Validation by clicking the Trustwave Logo at the bottom of the home page.

About this company

We are one of the UK's biggest Drum Stores, so we know our Stuff!!, You are always guaranteed to get to speak to someone who knows about DRUMS!! We aren't a Call centre or a Sales Hotline for an Internet Site, we have a Bricks and Mortar DRUM STORE with over 4000 Sqft of Showroom and storage as well as an Online Store, so we feel the stuff, play the stuff and try it out as all our staff are Drummers!! We pride ourselves on giving good, sound advice and following that up with good products, good prices and excellent service!! It's True the little things are important, Things like offering our Build & Tune Service, accepting Trade In's, Service & Repairs, Laying Away your stuff with a Deposit, Letting you Finance Items and making you a cuppa if you call in and are lucky enough to have timed it as the kettle is going on!! We really do want to Give you the best service possible and that is why we take the time to speak to customers, we return your calls and don't ignore enquiries or messages. Every Customer is important to us and every customer is looked after from start to finish. Some of the things that define us from others. We price Match any genuine quote from a UK store, We offer a Build & Tune Service that helps Customers with Little Time or Inexperienced Starters to ensure they get their Kit delivered Built and Tuned, We Offer a Truly personal instore Service to anyone wanting to Try anything or get some advise by personally showing you around if needed and answering any questions you have, our sales team are always here to show, demonstrate and advise, we will help you out to car if you are struggling, we can work out simple Finance deals and Take your Old gear as a Trade in and we handle all returns, any warranty items and faults with a matter of URGENCY and this service is quick, smooth and easy. AND Even after you have made your Purchase, we are here to answer any technical questions, be it about expanding, setting up or fine tuning your equipment, just give us a call!

Besuchen Sie drum-stop.co.uk

Emma Goss

Schreiben Sie an sales@drum-stop.co.uk
Rufen Sie an 0114 247 2200
Anschrift Unit 7-9 Longacre Close
S20 3FR Sheffield
Großbritannien

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