CarDelMar Bewertungen

CarDelMar Bewertungen

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Total waste of money

I've hired cars dozens of times in the US through third-party companies, and have never experienced such a pointless one. When I agreed on the price, I never imagined I would be charged an additional one-way fee once I picked up my rental at the car company. I clearly indicated in my search that the rental was going to be one-way, so why would I imagine I'd be charged an additional 60 euros later? The car ended up being extremely expensive, and I believe Car del Mar was not upfront about excess charges so that I would be coerced into renting the car, thinking I had already paid all fees. I completely regret using them. Don't waste your time or money!
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Bewertung von verifiziertem Kunden

excellent service

Very efficient.
The car and the service received by airport car rental were excellent. I recommend.
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Bewertung von verifiziertem Kunden

Hassle free service, just what you want when hiring a car.

Had never used this company but on a recent trip to Iceland I decided to give them a try as their prices were very competitive. Booking couldn't have been more straightforward and the relevant documents were emailed to me promptly. In Iceland it was simply a case of presenting a voucher to their hire partner at their desk at the airport and within 10 minutes we were in our car and heading for the hotel. No fuss and no annoying 'hidden extras' ... I would certainly use Car Del Mar again and would happily recommend them on the basis of our experience on this occasion.
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Excellent service, efficient and great value for money.

We used CarDelMar for the first time to book our hire car in Florida.
I can honestly say they provide an excellent service, everything went like clockwork, easy to use website, straightforward forms and service upon our arrival in Orlando, there were no hidden extras and no problems when we returned the car after 3 weeks.
We have no hesitation recommending them and will certainly be using them next time we travel.
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Bewertung von verifiziertem Kunden

Used several times, never a problem

We have booked cars through Car del Mar several times, and have always found the prices to be very good. More importantly, we have never had a problem either with the quality of the cars or with the actual rental firms.
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Good value for money, quick and efficient.

Was very happy with the service and car that we got as part of free upgrade. No issues. Very polite staff and quick service.
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Bewertung von verifiziertem Kunden

easy, simple and stress free

Check in easy, vehicle in good condition and return was simple. Will definitely use again.
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Bewertung von verifiziertem Kunden

Easy

Booking on line was easy. Collection no problems. Bus service to collection point frequent. in all v.good
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Reliable and easy to use

We were very pleased with our car hire experience
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Car Del Mar's Ideal Car Hire Experience

I stumbled across Car Del Mar when looking for the cheapest price to hire a car for a trip to Snowdon in Wales from London. Car Del Mar provided a deal that was significantly cheaper then anywhere else I could find. Booking was simple, the website was easy to use and the information and instructions were nice and clear. The company they had linked me with was very good, polite and there were no problems whatsoever. The car was in great condition, practically brand new, drove well and was quite economical. Returning it was also nice and easy, and a great experience all round. Overall, against the price of a train ticket for two (£180) total including petrol was £110. Superb.
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Bewertung von verifiziertem Kunden

Wonderful and Caring!

Was very impressed. Booked online on a weekend and office is closed. My booking was for the Monday!
They confirmed my car very promptly Monday morning and the best was they even phoned me on my way to Gatwick to collect the car, to see if I was running on time! Due to floods ect. And sent my car hire depot telephone number in case I ran late.
Later they phoned to check all was acceptable and I got my car ok. They phoned from Germany!
Very caring and professional. Will use them again. Very impressed.
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Bewertung von verifiziertem Kunden

Good car, good price, no hassles

Car was clean, in good condition and comfortable. Pickup and return were hassle free. Price was good and there were no hidden charges which is a breath of fresh air when renting a car.
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Bewertung von verifiziertem Kunden

The best VFM for Alicante by far!

The search and booking process on the Car Del Mar website is one of the better ones, I was able to find an automatic at a better price than all other sites even including the late pick up charge and Full to empty fuel policy - more on those points later!

When I got the confirmation through I noticed that they had booked me Goldcar, I checked their reviews and got a little worried about what kind of service I was going to get.

I did the Car Del Mar online check-in prior to departure to hopefully save a little time. Anyway, we arrived at the pick up desk in Arrivals hall just after midnight and to my pleasant surprise the Goldcar desk was still open. The Online check-in hadn't got through to them but the process was swift and efficient with two bonus'!

1. No late arrival charge was made and 2. They have changed the fuel policy so you get refunded what you don't use. EXCELLENT.

The car was great too and just a very short walk from the arrivals hall.

Well chuffed, would definitely use again and recommend to anyone flying to ALC.
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Very simple and straightforward to deal with

Did exactly what it siad on the website, produced a good quality hire vehicle, at reasonable cost, with a minimum of fuss and administration
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Excellent in all respects: value for money, car quality, partner service at airport.

I have used CarDelMar on a number of occasions, always with the same high standards. This time it was to Fuerteventura and it was important to pick up the car at the airport, not from a remote site. The partner was Avis (who would have charged more) and we had taken the fully comprehensive insurance package which was very reasonable (fortunately not required) through CarDelMar. Avis was expecting us so all we had to do was sign for the car and leave credit card details. The car was upgraded two notches above our request, clean, almost unmarked, and a pleasure to drive. What more could we ask?
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OK but nit the car i ecpected.

I booked a VW Polo (or similar) but was given a Citroen 3 - The only similarity seems to be size. Otherwise everything worked fine.
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Bewertung von verifiziertem Kunden

All very straightforward. Friendly helpful staff.

Arrived in Geneva car hire location to be redirected via shuttle bus to another office elsewhere. There were no queues or hassle and the car was perfectly acceptable.
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Bewertung von verifiziertem Kunden

didn't seem to have the booking quite right...

local agent wasn't aware had taken prepaid fuel inadvance
CarDelMar

Antwort von CarDelMar

Hello Mr. Harding,

Thank you for your feedback. We are sorry that you are not completely satisfied with your car rental.

If Avis did not provide the car fuelled up as booked, please log a complaint ticket via our website: https://www.cardelmar.co.uk/service/customer-service/customerservice.php

Please also provide a copy of the fuel receipt. Many thanks!

Our customerservice will then contact AVIS for a refund of costs.

Best Regards,
Your CarDelMar-team
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Adveritisng and offering vehicles they do not actually have

I ordered a minibus for a French holiday from them and gave my credit card number only to be e-mailed to phone them a few days later, which by the way costs 10p per minute. Minibus not available, so after a half hour on the phone, at my expense, they sourced an alternative. The same thing happened - the alternative was not available. I rung to complain, again at my expense, and they said they were now unable to help. I pointed out that the alternative they had offered, but which was not available, was still being advertised on their web site. So I have wasted two weeks and two expensive phone calls. I put some feedback (not very good of course) on their web site but have had no response. I really don't understand their business model, agreeing to supply vehicles they do not actually have. Perhaps they make their money on phone calls. On the positive side both agents were extremely polite.
CarDelMar

Antwort von CarDelMar

Hello Mr. Harper,

Thank you for your feedback.
Please accept our sincerest apologies for the inconvenience caused.

We are processing many bookings every day to the complete satisfaction of our customers. We regret that some offers are sold out that fast that we cannot provide the requested vehicle while the offer is still displayed on our website. Please note that those cases are exceptions - most of the booking requests are confirmed within a few minutes.

Our customer service will send you a gift voucher worth 20 GBP as a little compensation. We would be happy to get the chance to prove that our price and service is very good.

With kind regards,
Your CarDelMar-Team
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Bewertung von verifiziertem Kunden

CarDel Mar The best by far!

I booked a car in Barbados recently and it was far cheaper than any other hire car company. Brilliant.

CarDelMar Worldwide Car Hire

Best in Car Hire...

Best Price Guarantee - No Cancellation Fees - Transparent Ratings - Newsletter Discounts - Excellent Coverage Packages - No Excess Fee

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Hertz, Avis, Europcar, Alamo, National, Sixt, Enterprise, Thrifty, Budget, Dollar etc.

About CarDelMar

It’s a great idea that we’re more than a little proud of... Thanks to our worldwide network of partnerships, there's only one name to keep in mind for the best value for money in international car hire!

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Rufen Sie an 0871 0 75 75 75
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